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Owned and operated by Integrated Vector, our team is ready to assist with any smart home questions.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to monitor your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your smart mirror, thermostat, or automation hub is not the right fit, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. If you would like to swap a smart thermostat for a different model or try a different smart mirror, contact our team and we will walk you through the process.
Are your smart home devices compatible with existing systems?
Our smart mirrors, automation hubs, and thermostats are designed for seamless integration with popular smart home ecosystems. Check each product page for specific compatibility details and supported platforms.
Do your products come with setup instructions?
Every Integrated Vector product includes a detailed setup guide to help you get connected quickly. Our smart automation hubs and thermostats are built for straightforward installation, and our support team is available if you need additional guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to answer every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your setup? Returns are accepted within 30 days, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
